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Assistant Supported Housing Officer
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First listed: April, 2023

Based in Martlesham Heath, Ipswich

Full time

Salary: £20,608, plus 6% pension contribution and Perkbox membership


Closing date: 12/05/23

The primary purpose of the Assistant Supported Housing Officer role is to support a team of Supported Housing Officers in their aim to empower Single Homeless people to make positive changes in their lives and achieve independence. By providing people with accommodation and support, the service seeks to enable people to gain essential life skills and meet their goals to move on to independent living within 18-24 months.

Responsibilities within this new role will include managing the incoming Housing referrals via the Suffolk County Council Housing Related Support (HRS) Portal. This will involve contacting potential service users to confirm information is accurate, arrange assessment slots and liaise with the team to confirm assessment arrangements. You will work closely with the Supported Housing Officers to minimise void losses by arranging timely assessments when properties become vacant and ensuring that properties are ready to let within set timescales.

Although a large amount of the work will be administrative, there will opportunities for the successful candidate to work in the community and learn the key aspects of the Supported Housing Officer role. This will include shadowing Supported Housing Officers, carrying out property visits to assess maintenance works required and taking part in the interview process to assess potential candidates for ACT accommodation.

Please see attached Supporting Information, Role Description and Person Specification for more information.

ACT is an employer who believes in work-life balance, reward and recognition, and their personnel are their most valuable resource. Support and opportunities for personal development will be provided. For more information on why you should work for us, have a look at our ‘Why Work for ACT’ brochure below.

As part of our Recruitment Process, we commit to offering an interview to all Veterans seeking employment; service personnel during their resettlement phase; and care leavers.  We therefore recommend that you highlight this in your application.

In some instances we do reserve the right to close a vacancy earlier than the closing date, therefore early applications are encouraged.

Anglia Care Trust is committed to safeguarding and promoting the welfare of vulnerable adults and young people, is an equal opportunities employer which values diversity and expects all staff and volunteers to share this commitment.  Successful applicants will be asked to apply for an Enhanced DBS Disclosure.

To apply for this, or any of our available roles, please complete the Application Form and Equality and Diversity Form and send to Caroline Patten at Unit 8 The Square, Martlesham Heath, IP5 3SL or email to

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