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Housing Officer (Housing First)
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First listed: August, 2023

Based in Ipswich, Suffolk

Full time

Salary: £22,854, plus 6% pension contribution and Perkbox membership


Closing date: 11/09/23

Are you passionate about supporting people to make positive changes?

Due to growth in our service, we are now recruiting a new Housing Officer to join our Housing First Service. The primary purpose of the Housing Officer role is to support the Service Users to make positive change and gain life skills by offering long-term support which does not have a fixed end date; recovery takes time and varies by individual needs, characteristics and experiences. The service is designed to deliver flexible levels of support to help people maintain tenancies and to address any other needs identified.


Housing First, unlike most other supported accommodation, does not depend on tenants engaging with other services, offering instead, intensive tenancy support. You would be responsible for proactively engaging the client and making the service fit the individual instead of trying to make the individual fit the service. Caseloads are small allowing staff to be persistent and proactive in their approach, doing ‘whatever it takes’ and not giving up or closing the case when engagement is low.

Please see attached Supporting Information, Role Description and Person Specification for more information.

ACT is an employer who believes in work-life balance, reward and recognition, and their personnel are their most valuable resource. Support and opportunities for personal development will be provided. For more information on why you should work for us, have a look at our 'Why Work for ACT' brochure below.

As part of our Recruitment Process, we commit to offering an interview to all Veterans seeking employment; service personnel during their resettlement phase; and care leavers.  We therefore recommend that you highlight this in your application.


In some instances we do reserve the right to close a vacancy earlier than the closing date, therefore early applications are encouraged.

Anglia Care Trust is committed to safeguarding and promoting the welfare of vulnerable adults and young people, is an equal opportunities employer which values diversity and expects all staff and volunteers to share this commitment. Successful applicants will be asked to apply for an Enhanced DBS Disclosure.

To apply for this, or any of our available roles, please complete the Application Form and Equality and Diversity Form and send to Caroline Patten at Unit 8 The Square, Martlesham Heath, IP5 3SL or email to

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