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Appropriate Adult Services

We provide Appropriate Adults for young people and vulnerable adults in custody
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The role of the Appropriate Adult was implemented under the Police and Criminal Evidence Act 1984 (PACE). It was introduced to strengthen fairness and reliability of confessional evidence; particularly for those identified as vulnerable – juveniles (under the age of 18) and adults believed to be suffering from mental health issues or a learning disability.

The purpose of the Appropriate Adult is to:

  • Advise detainees of their rights and ensure those rights are being upheld

  • Observe the interview to ensure it is being conducted fairly – intervening if necessary

  • Facilitate good communication between all parties

  • Ensure welfare needs are being met and that detainees are safeguarded whilst in police custody.

We’ve held the contract to provide the AA service in Suffolk for 22 years and for 5 years in Norfolk.

The role of the AA is supported by our volunteer workforce who attend interviews at the Police Investigation Centres in Ipswich, Gorleston, Bury St Edmunds, Aylesham, Wymondham and King’s Lynn.  


We also attend Benefit Fraud Investigation interviews throughout Norfolk and Suffolk by arrangement.

In 2020-21, we attended 2,860 call outs, with 100% arriving within the hour in Suffolk and 99.9% in Norfolk.

If you'd like to find out about volunteering for our Appropriate Adult team, contact: / 01473 622888

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